Of course! If your child writes a letter back, or has a message or request for their fairy, you can log it via your online portal. We'll make sure the next letters you receive will cover everything they ask.

She absolutely can! Your online portal, which you will receive login information for once you start your subscription, allows you to log as little or as much information as you wish. That means your fairy can congratulate your child on good school work, being kind to a friend, winning an award or helping you around the house! At the same time, your fairy can offer words of encouragement and a magical sprinkle of love if your child is having a tough time.

Every fairy is 100% unique! You will receive a picture of your fairy in your first parcel, and her hair, skin colour, eye colour, facial features, clothing, wings, height, body shape, personality, writing style and story will be completely her own. 

Each letter is written just for you. No two people will ever receive the same letter, nor will their fairy tell the same stories as yours. This subscription service is completely bespoke to you!

They'd never forget! Your fairy will write a special letter for their big day.

Anyone can enjoy a Flo's Mail Service subscription, but the whimsical stories seem to most resonate with 3 to 10 year olds! The writing style will be amended to suit the age of the recipient, so you can be assured your letters will always be interesting and age appropriate.

Your fairy will send a little something extra each month. This could be a portrait of your fairy, a piece of furniture for her fairy house, some fairy dust, accessories, stickers, little games - anything! 

Alongside her letters, your fairy will also deliver the latest edition of 'Kingdom News'. This mini-magazine includes stories, poems, activities, recipes and also completely original music by some of the Fairy Kingdom's most popular fairy stars!

Of course! Your fairy won't just disappear, leaving your little one in the lurch. When you cancel your subscription, which you can do at any time, we'll send a special farewell message.